Refunds & Cancellations Policy

Last updated: 14 June 2026

All token purchases on intentmkt are final. We do not offer monetary refunds or cancellations once tokens have been credited.

1. No refunds

Tokens are a digital good delivered to your account immediately upon a successful payment. Because tokens are delivered instantly and consumed within the platform, all sales are final and non-refundable. No refund, return, exchange, or money-back will be provided for any token purchase, whether the tokens are used or unused, in part or in full.

2. No cancellations after delivery

A token order cannot be cancelled once payment is completed and tokens have been credited to your account. Tokens have no cash value, are non-transferable, and cannot be redeemed for money.

3. Failed or duplicate payments

If your payment was debited but the corresponding tokens were not credited to your account due to a technical or gateway error, or if you were charged more than once for the same order, contact us within 7 days of the transaction with your payment reference. We will verify the transaction and credit the tokens you paid for. Where a payment was captured but no tokens could be delivered at all, any reversal will be processed to the original payment method via our payment gateway. This is the only circumstance in which money may be returned.

4. Transactions between users

intentmkt only sells tokens. It does not buy, sell, deliver, guarantee, or take payment for any goods or services that users arrange with one another. intentmkt is not a party to those dealings and therefore cannot and does not offer refunds, cancellations, or dispute resolution for them. Any money exchanged directly between users is entirely their own responsibility.

5. How to reach us

For payment issues covered by Section 3, email intentmktadmin@gmail.com with your registered account, the package purchased, the amount, and the payment reference from your receipt. See our Contact Us page for full details.